Terms & Conditions
Real Nutrition Co is a trademark of the Knights IC Limited Registered office: Knights IC Ltd, Suite 3 Kings Court, 33 King Street, Blackburn, BB2 2DH Company number 08736053.
All references to 'our', 'us', 'we', 'company' or “Real Nutrition Co” within these terms are deemed to refer to Knights IC Limited. Please see for further Statutory Information.
Permission to access and use this site and its services is granted subject to your acceptance of the Terms. By using our site or any of the Services, you indicate that you accept these Terms and that you agree to abide by them. If you do not agree to these Terms, please refrain from accessing and using our site and services. The Terms apply to all users of our site including users who also contribute video or photographic content, information and other materials or services to the site.
You may not use the site or the Services and may not accept the Terms if (a) you are not of legal age to form a binding contract (unless otherwise clearly specified in writing), or (b) you are a person who is either barred or otherwise legally prohibited from receiving or using the Services under the laws of the country in which you are resident or from which you access or use the Services.
You should print off or save a local copy of the Terms for your records.
Accessing our site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
When using our site, you must comply with the provisions of our Acceptable Use Policy.
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.
Reliance on information posted
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
If you access this our site from outside the UK, no representation or warranty is made as to whether the information available in this our site complies with the regulatory regimes of your country of access.
Our site changes regularly
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
Exclusion of Warranties
The material displayed on our site and the Services are provided “as is” and without any guarantees, conditions or warranties as to its accuracy.
In particular we do not represent or warrant to you that:
• your use of the site or Services will be uninterrupted, timely, secure or free from error,
• any information obtained by you as a result of your use of the site or Services will be accurate or reliable, and
• that defects in the operation or functionality of any software provided to you as part of the site or Services will be corrected.
To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any sites linked to it and any materials posted on it, including, without limitation any liability for:
• loss of income or revenue;
• loss of business;
• loss of profits or contracts;
• loss of anticipated savings;
• loss of data;
• loss of goodwill;
• wasted management or office time; and
• for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Nothing in the Terms shall affect any statutory rights which you are entitled to as a consumer and that you cannot contractually agree to alter or waive.
Information about you and your visits to our site
Uploading material to our site
Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.
Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose and where specifically stated assign all rights to such uploaded material. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our Acceptable Use Policy.
You retain all of your ownership rights in any videos, pictures, and text you post (your Submissions), but you are required to grant limited licence rights to us and other site users (see "Rights you licence" below)
You understand and agree that you are solely responsible for your own Submissions and the consequences of posting or publishing them. Unless clearly indicated otherwise we do not endorse any Submission you post or any opinion, recommendation, or advice expressed therein, and we expressly disclaim any and all liability in connection with your Submissions.
You represent and warrant that you have (and will continue to have during your use of the Services) all necessary licenses, rights, consents, and permissions which are required to enable us to use your Submissions for the purposes of the provision of the services, and otherwise to use your Submissions in the manner contemplated by the site and these Terms.
Rights you licence
When you upload or post a Submission to the site, you grant:
• us a worldwide, non-exclusive, royalty-free, transferable licence (with right to sub-licence) to use, reproduce, distribute, prepare derivative works of, display, and perform that submission in connection with the provision of the Services, including without limitation for promoting and redistributing part or all of the site (and derivative works thereof) in any media formats and through any media channels;
• to each user of the site, a worldwide, non-exclusive, royalty-free, licence to access your User Submissions through the Website, and to use, reproduce, distribute, prepare derivative works of, display and perform such User Submissions to the extent permitted by the functionality of the Website and under these Terms.
The above licenses granted by you are irrevocable unless the site provides you with functionality to remove or delete your submissions from the site, in which case the above licenses granted by you are terminated when you remove or delete such submission.
Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any site linked to it.
Intellectual property rights in any software or any other copyrighted materials ("Software") and supporting documentation supplied by us to you remain our property or that of our licensors. Without our written consent and without affecting any applicable statutory rights under the Copyright (Computer Program) Regulations 1992 (as amended, supplemented or replaced from time to time) you shall not and shall not permit any other person to: disassemble, reverse engineer, decompile or in any other way interfere with the Software; copy or modify the Software; or create any new Software partly or wholly based on the Software. Subject to the terms of this Agreement, you are licensed to use the Software and associated documentation non-exclusively, but only for the purposes identified on the site in relation to the Software. You must not transfer, assign or sub-license your right to use the Software or attempt to do so.
Linking to our site
Unless we clearly indicate on our site or you have our specific prior written permission
1. You may only link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
2. You must not establish a link from any site that is not owned by you.
3. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The site from which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
If you wish to make any use of material on our site other than that set out above, please complete our Contact Form.
Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them or for the content, privacy policies or practices of any third party web sites or services.
You acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and do not endorse any advertising, products or other materials on or available from such web sites or resources.
You acknowledge and agree that we are not liable for any loss or damage which may be incurred by you as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such web sites or resources.
Delivery times quoted are estimates only, and Real Nutrition Co shall not be liable for any delays caused except to the extent caused wilfully or negligently by Real Nutrition Co..
Typographical and Pricing Errors
In the event a product or service is listed at an incorrect price due to typographical error, error in pricing information or error linked to voucher code redemption, we shall have the right to refuse to meet or to cancel any orders placed for that product or service whether or not the order has been confirmed and your credit card or paypal account charged. If your credit card or paypal account has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card / paypal account in the amount of the charge. Real Nutrition Co also reserve the right to withdraw offers and stock for reasons of administration or system error and again card charges will be reversed accordingly.
Matters Beyond our Reasonable Control
Real Nutrition Co shall not be held liable for any breach of this Agreement caused by circumstances out of its control including, but not limited to, Acts of God, fire, lightening, or extremely severe weather, explosion, war, disorder, flood, industrial disputes (whether or not involving our employees), acts or omissions of Internet services providers or acts of local or central Government or other competent authorities.
Gift Vouchers and Voucher codes
• Discount Vouchers can be used towards goods of a higher price than the value of the Discount voucher on payment of the excess by credit/debit card.
• Discount Vouchers can be redeemed at https://www.realnutritionco.com/ on any purchase made in GBP sterling.
• Discount Voucher refunds are subject to these terms and conditions and are not assignable or transferable.
• Only one Discount Voucher per person unless specified.
• Discount Vouchers cannot be used against the cost of shipping when applicable.
• Only one Discount Voucher can be redeemed against a purchase in any one transaction.
• Discount Vouchers cannot be used in conjunction with Promotional and Gift Vouchers unless specified on the voucher.
• Discount Voucher refunds are not transferable and have a cash redemption value of 0.001p.
• Discount Vouchers are non-returnable.
• Real Nutrition Co reserve the right to immediately suspend proceedings with a purchase if it believes the customer is in breach of any of these terms and conditions.
• A Discount Voucher cannot be claimed on transactions that have already been processed by Real Nutrition Co..
• Real Nutrition Co terms and conditions of purchase for using the https://www.realnutritionco.com/ website apply.
• Real Nutrition Co reserves the right to amend the terms and conditions of the Discount Voucher at any time and to take any action it deems reasonably necessary which may include cancelling the Discount Voucher. This does not affect your legal rights.
• Real Nutrition Co cannot be held responsible for failure to meet its obligations regarding the sale, redemption or any other action in connection with the Discount Vouchers which occur as a result of, but not limited to, acts of God, fire, flood, governmental intervention or disruption or breakdown of computer and IT infrastructures.
• Voucher codes only apply against the full normal RRP of the product unless otherwise stated.
• Voucher codes cannot be used in conjunction with existing offers or Real Rewards unless otherwise stated.
• The construction, validity and performance of these conditions shall be governed by the laws of England and Wales.
Closing your account with us
Where our site contains interactive facilities you may be given the opportunity to open an account with us.
The Terms will continue to apply until terminated by either you or Real Nutrition Co as set out below.
If you want to terminate your account with us, you may do so by (a) notifying us at any time. Your notice should be sent, in writing, to our address which is set out at the beginning of these Terms. On receipt of your notice we shall close your account.
We may at any time, terminate our legal agreement with you if:
• you have breached any provision of the Terms (or have acted in manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the Terms); or
• we are required to do so by law (for example, where the provision of the Services to you is, or becomes, unlawful); or
• we are transitioning to no longer providing the Services to users in the country in which you are resident or from which you use the Services; or
• the provision of the Services to you by us is, in our opinion, no longer commercially viable.
When these Terms come to an end, all of the legal rights, obligations and liabilities that you and We have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of paragraph 16.6 shall continue to apply to such rights, obligations and liabilities indefinitely.
Copyright, Trade Marks and Intellectual Property
We are the owner or the licensee of all intellectual property rights in our site, and in all the material published on it, including without limitation all trade marks, names and logos. These works are protected by intellectual property rights laws and treaties around the world. All such rights are reserved. Nothing on this site should be considered to be granting a licence to use any of the above mentioned rights without our express written consent.
Visitors to our site shall not:
• copy, reproduce, republish, download, distribute, display, sell, license, post, broadcast, transmit, distribute, store or otherwise use or exploit the material on our site or our site itself (a) for any commercial purpose; (b) for incorporation in any other work or material whether in hard copy or electronic or any other form; (c) to make them appear part of any third party's site or electronic database or retrieval system; or (d) in any other way or purpose whatsoever except for viewing, printing or saving a back-up copy to your local hard disk for your own personal, non-commercial use;
• use our site or the material on our site in any other way without our prior written permission;
• or do anything which causes damage to our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way. You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial or political purposes without obtaining express written consent to do so from us or our licensors.
You agree that if we do not exercise or enforce any legal right or remedy contained in these Terms), this will not be taken to be a formal waiver of our rights and that those rights or remedies will still be available to us.
The Contract is between the Company and the Customer as principals and under no circumstances shall the Customer assign the benefit or burden of it without the prior written consent of the Company. The Company shall be entitled to assign or sub-contract the whole or part of its obligations under the Contract.
In the event of any provision of these Terms being or becoming void in whole or in part the other provisions of these Terms shall remain fully valid and enforceable and void provisions shall, where appropriate, be replaced in accordance with the meaning and purpose of these Conditions. Any order or account deemed to have misused the system, website or offers available will be suspended and or deleted with immediate effect and is at the sole discretion of the company.
All references to any statute or statutory provision shall be deemed to include references to any statute or statutory provision which amends, extends, consolidates or replaces the same.
The Terms constitute the whole legal agreement between you and us and govern your use of the site and Services and completely replace any prior agreements between you and us in relation to the site and Services.
Jurisdiction and applicable law
In the event of conflict or inconsistency between the terms of the English language version of this Agreement and any translation provided by us, the English language version shall prevail.
If you have any concerns about material which appears on our site, please e-mail us.
Thank you for visiting our site.