We deliver to all UK mainland addresses, Scottish Highlands and Islands, Channel Islands, Isle of Man, Isle of Wight and Northern Ireland. Take advantage of FREE standard delivery on orders over £50!
Please note: Due to the Coronavirus and Social Distancing measures deliveries may take longer than usual.
MAINLAND UK - ENGLAND, WALES, SCOTLAND (EXCLUDES HIGHLANDS)
All orders £50 and over in total (excluding delivery) are subject to FREE DELIVERY. The method used will depend on the weight & dimensions of the package. Please allow up to 4 working days on FREE DELIVERY orders.
All orders £49.99 and under (excluding delivery) in total are subject to a £5.95 STANDARD DELIVERY charge.
Delivery to the Scottish Highlands may take longer so please allow up to 5 working days.
SCOTTISH ISLES, ISLE OF WIGHT, ISLE OF MAN, CHANNEL ISLANDS & NORTHERN IRELAND
The Postage, Packaging and Handling costs are fixed for these destinations at £8.99 for orders under £49.99 and FREE for orders £50 and over. Please allow up to 7 working days for delivery.
International delivery locations and prices will become available at checkout. All listed destinations will calculate the shipping rate based on the ZONE. Please allow up to 10 working days for delivery.
If you are not available to take delivery of your order, a card will be left notifying you of who to contact or where to collect your parcel from. In the case of DPD they will attempt to deliver your parcel twice. If there is no response to the calling card within 7 days, your order will be returned to us.
Please always check with Real Nutrition Co or your local depot if you are expecting an order which is late, as the delivery company may have your order at the depot. Your order will be sent, once the relevant surcharge and an additional delivery charge has been paid.
In the event of a refusal, change of mind, ordered in error, or doctors recommendation not to take, a surcharge (see below) will be deducted from your refund unless you have contacted Real Nutrition Co to cancel your order within the seven working day cooling off period.
You can cancel or amend any order placed with Real Nutrition Co, provided that the order has not yet entered the dispatch process. Please note we operate a fast dispatch system and items are usually sent out on the same day as the order is placed. To cancel your order, please email our Customer Services Team firstname.lastname@example.org
This does not effect your statutory rights.
These are in place to cover the costs of re-stocking, handling and administration.Orders over £100 (excl. P&P) will incur a £15 surcharge (plus where applicable, the P&P cost to re-send the goods).Orders under £100 (excl. P&P) will incur a 15% surcharge or a minimum charge of £5, whichever is the greater (plus where applicable, the P&P cost to re-send the goods). No surcharges will be made against your refund if your order is cancelled within the 7 working day cooling off period.